Event & Education Schedule
June 6-8, 2022 (Mon-Wed)
Charleston Place, Charleston, SC
Sunday, June 5
4:00pm Registration Opens
5:15-6:30pm Reception
Monday, June 6
7:00–8:30am Breakfast Available
7:45–8:30am Morning Welcome & Guest Introductions
Share with the group what you’d like to learn about fitness, wellness & health services, as well as what you’ve innovated in the past year.
Anne Dishman, Vice President of Programs – Y of Greater Indianapolis
8:30–9:45am “The Innovation Imperative”
What is innovation? Just because something is new doesn’t necessarily make it innovative. Maybe innovation could be bringing something back with a new twist. Does a blended membership and/or fee-for-service option with in-person /digital experience meet the needs of your communities? As you restructure, what’s the effect on use of, or repurposing of brick & mortar assets, staff selection and training?
Anne Dishman, Vice President of Programs – YMCA of Greater Indianapolis
Jody Alexander, Chief Operating Officer – YMCA of Central Florida
10:00–12:10pm Discussion Groups (3 groups, you will discuss 3 topics)
We will break out into smaller groups to discuss the topics more thoroughly.
- The Second Space: Traditionally the Y could be considered a “third place” after work and home. In this post-COVID world, people still have a high need for sociability, but how do we support this naturally in our facilities, especially as we need to highlight mental health.
Facilitator TBD - Workforce Development: As staffing continues to be a challenge, how do we meet employees where they are, engaging with them differently?
Facilitator TBD - Membership 2.0: What IS membership? The flow of life is changing; how do members use the Y? What are the services we can and cannot provide? A la carte memberships
Kim Armitage, Senior Vice President – Denver Y
- Reawakening the Fitness Giant: let’s get back to being proud of offering fitness
Julie Russell, Executive Director of Healthy Lifestyles – Capital Area YMCA - The customer journey: We need to customize the customer journey, but that creates a lot of WORK with touch points. We can utilize technology to manage the volume, especially with staffing challenges, by creating a centralized customer success center and loyalty program.
Jody Alexander, Chief Operating Officer – Y of Central Florida
12:15–1:30pm Lunch
1:40–4:30pm Guest/Supplier Appointments
6:00pm Reception & Dinner
Reception and Dinner is being held at an off-site private dining hall situated in the middle of the beautiful downtown Charleston historical district. “Halls Signature Events Private Dining” is at 5 Faber Street, Charleston, SC 29401. This is a private dining establishment that is hard to find but located directly behind the well-known SNOB Restaurant (Slightly North of Broad).
Tuesday, June 7
7:45-8:30am Breakfast available with continuation of Discussion Groups
8:00–9:25am Discussion Groups (Return to your original group, discuss 2 topics)
9:45–12:15pm Guest/Supplier Appointments
12:15–1:30pm Lunch Available
12:30–1:30pm Virtual Is Here to Stay
We’ve all been doing virtual for a couple years now, and we know it’s a necessity. But how can we make it more compelling, and translate it to community engagement? Bridget shares tangible ideas you can take back to your Y and implement straight away.
- Sweat, Sip & Socials: The Y without Walls at Breweries, Parks, Businesses
- Healthy Switch = fully inclusive and fully virtual.
- Journeys: virtual opportunity to try something new!
Bridget Berhmann, Community Executive – Y of Greater Cincinnati
1:30–2:30pm Q&A/Open Forum
2:55–4:30pm Guest/Supplier Appointments
Wednesday, June 8
7:30–8:30am Blue Jean Breakfast
8:35–11:00am Guest/Supplier Appointments
Updated 5-21-22